Listing of all available openings at The Research Foundation for The State University of New York http://rfhiring.com/ en-US Sun, 30 Nov 2025 15:32:08 CST http://rfhiring.com/jobDesc.asp?JobID=251 Position Title: Training and Development Specialist Annual Salary: $63,320 to $65,520 Location: New York City FTE: Full Time Position Scope of Responsibility: The Training and Development Specialist in New York City will work to provide training, technical assistance, and other activities as requested to support OTDA initiatives related to training its field-based staff. This includes the Department of Social Services district staff and Human Resource Administration staff at various locations. Reporting Relationship: Reports to the Training Project Coordinator Job Duties: One-on-one training, overview, and classroom instruction to the Department of Social Services district and Human Resource Administration (HRA) staff at various field locations; Assisting State staff with monitoring of policy applications TANF/SNAP; Assisting in identifying errors in case processing and the development of responsive training to ensure corrective action of the identified training need; Providing individual-level training and technical assistance in support of case processing, policy applications, implementation needs, Paperless Office Systems (POS), HRA One Viewer, and any additional supportive training/technical assistance needed; Assisting with the preparation of written training documentation and associated reports as necessary; Timely submission of required documentation (e.g., quarterly reports, timesheets, performance appraisals, specified reports as directed, etc.); and Other duties as assigned by LEADS supervisor. Required Qualifications: Bachelor's degree in a related field and at least one year of experience working in a social services setting or providing human services training or related activities Excellent written and verbal communication skills and strong attention to detail Demonstrated ability to work independently and in a team environment under supervision Strong organizational skills and the ability to effectively manage multiple tasks and deadlines Strong team and customer service orientation Demonstrated proficiencies using Microsoft products, particularly Office 365, Word, Excel, and Teams Ability to work variable days to meet operational objectives Ability to travel throughout New York City (Bronx, Brooklyn, Manhattan, Queens, and Staten Island) to deliver training, technical assistance, or attend meetings as needed Preferred Qualifications: Bachelor's degree in a related field and at least two years of experience providing social or human services training or related activities Specific knowledge or experience in the delivery of social services programs such as TA, HEAP, or SNAP Experience working in or with a community-based organization, state, or county social services agency Familiarity and experience using Web conferencing technology (i.e., Zoom, WebEx) Experience using Abode Acrobat Pro This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding Sun, 6 Apr 2025 19:56:50 CST NYC, NY 251 http://rfhiring.com/jobDesc.asp?JobID=253 Position Title: Training and Development Specialist Annual Salary: $61,000 to $63,000 Location: Buffalo/Albany (hybrid) FTE: Full Time Position Scope of Responsibility: The Training and Development Specialist in Albany will work to provide training, technical assistance, and other activities as requested to support OTDA initiatives related to training its field-based staff. This includes the Department of Social Services district staff at various locations. Job Duties: Participate in the training development, delivery, feedback, and modification process by assisting in the implementation of systems enhancements, including browser-based systems functionality; Provide one-on-one training, overview and classroom instruction to Department of Social Services district staff at various field locations; Provide and/or develop in-house WMS training pertaining to new software releases; Prepare written training documentation and administrative reports; Develop automated reports from the WMS database used to identify policy related deficiencies in the operational environment; Develop case examples and initiate support procedures to maintain the training database; Provide individual case processing support; Monitor policy application and provide related training; Monitor implementation; Perform related activities such as system testing, WMS inquiry, etc.; Perform other duties as assigned. Required Qualifications: Minimum of one year experience in the implementation, training, planning, or operation of a human services-related program with a preferred emphasis on Temporary Assistance or at least two years of relevant experience providing technology training or related activities working within a large data base environment. Excellent communication skills; Proficient in the use of standard computer applications including MS Office; Preferred Qualifications: Bachelor's degree in a related field; Two years of experience providing social or human services training or related activities; Specific knowledge or experience in the delivery of social services programs such as TA, HEAP, or SNAP Experience working in or with a community-based organization, state, or county social services agency Familiarity and experience using Web conferencing technology (i.e., Zoom, WebEx) Experience using Abode Acrobat Pro Physical requirements: Must be able to: Ability to move heavy boxes; Ability to carry A/V equipment; Ability to arrange classroom furniture for training room set-up; Ability to travel long distances. Travel Requirements: Must be able to travel throughout New York State to deliver training, technical assistance, or attend meetings as needed. This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding Tue, 26 Aug 2025 09:35:42 CST Buffalo, NY 253