The Research Foundation for The State University of New York Service Available Job Openings Listing of all available openings at The Research Foundation for The State University of New York http://rfhiring.com/ en-US Tue, 27 Sep 2022 02:25:31 CST 2022 - Training & Development Specialist - NYC - ICHP/LEADS - Sponsored Program of The Research Foundation for The State University of New York http://rfhiring.com/jobDesc.asp?JobID=220 Title: Training & Development Specialist Location: NYC Job Summary: The Institute for Community Health Promotion/Learning, Engagement, and Development Services (ICHP/LEADS) at SUNY Buffalo State is seeking to hire a Training and Development Specialist who will work on its NYS Office of Temporary and Disability Assistance (OTDA) Bureau of Training and Staff Development (TSD) contract to deliver training and provide technical assistance as assigned, submit interim and final reports as required, and may conduct needs assessments and/or collaborate on curriculum development. NOTE: All staff on this project are currently splitting time between working remotely (two days per week) and in the office due to the ongoing COVID pandemic. This is subject to change as needed to help ensure staff safety in the physical office space. Responsibilities: Training and related activities, including: Participation in the training development, delivery, feedback, and modification process by assisting in the implementation of systems enhancements, including browser-based systems Providing one-on-one training, overview, and classroom instruction to the Department of Social Services district and Human Resource Administration (HRA) staff at various field locations Testing and related activities, including: Assisting in identifying errors in case processing and development of responsive training to ensure corrective action of the identified training need Performing general systems testing to gather information for use in the development of training materials or updating of existing training materials and/or curriculum as necessary Conducting quality assurance testing on the Welfare Management System Training/technical assistance activities, including: Assisting State staff with monitoring of policy applications TANF/SNAP, providing supportive training and technical assistance as needed Providing individual-level training and/or technical assistance in support of case processing, policy applications, implementation needs, Paperless Office Systems (POS), and HRA One Viewer Providing technical assistance to the Office of Information Technology Services (ITS) staff for implementation changes to WMS, testing and debugging software changes Providing technical support to HRA on WMS software issue Documentation and reporting activities, including: Preparing written training documentation and associated reports as necessary Timely submission of required documentation (e.g., quarterly reports, timesheets, performance appraisals, specified reports as directed, etc.) Other duties as assigned Qualifications for the position: Required Education Bachelor's degree in related field and at least one year of experience in the implementation, training, planning, or operation of a human services-related program, with a preferred emphasis on social services programs such as TANF/SNAP OR Bachelor's degree in related field and at least two years of experience providing human services training or related activities. Required Skill Set: Excellent communication skills Excellent writing skills Proficiency in MS Word and MS Outlook Demonstrated ability to work successfully in a team environment Preferred Qualifications: Experience using standard computer applications, including MS Excel Experience with Adobe Acrobat Pro Experience with MS Office 365 Experience using Zoom and MS Teams Physical requirements*: Ability to: Carry A/V equipment and materials independently Arrange classroom furniture for training room set-up Travel Requirements*: Minimal travel throughout NYC is required (Bronx, Brooklyn, Manhattan, Queens, and Staten Island) *Physical and travel requirements are in effect ONLY when you are working in the physical office space. This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding. Wed, 30 Mar 2022 10:23:55 CST NYC, NY 220 2022 - Senior Training/Development Specialist/Curriculum Developer - Albany - ICHP/LEADS - Sponsored Program of The Research Foundation for The State University of New York http://rfhiring.com/jobDesc.asp?JobID=221 Title: Senior Training and Development Specialist/Curriculum Developer Location: Albany, New York FTE: Full Time Summary of position: The Institute for Community Health Promotion (ICHP) Learning, Engagement, and Development Services (ICHP/LEADS) at SUNY Buffalo State is seeking to hire a Senior Training and Development Specialist/Curriculum Developer to deliver statewide computer training and technical assistance on NYS-proprietary and non-proprietary applications to State and local district Social Services agency staff; design and develop curriculum, including PowerPoint presentations, quick-reference guides, distance learning modules, and computer-based trainings; and perform other duties as assigned. Responsibilities: Training and related activities: Deliver high-quality instructor-led classroom sessions, one-on-one sessions, and virtual WebEx Classroom training to NYS Department of Social Services (DSS) and NYS Office of Temporary and Disability Assistance (OTDA) staff at various field locations, using mobile lab equipment for classroom sessions. Provide project orientation, training, and guidance to new staff. Ensure that training all materials and presentations adhere to NYS Branding Standards. Curriculum development and related activities: Conduct learning needs assessments to inform the process of developing up-to-date curriculum. Collaborate with colleagues, subject matter experts, and NYS staff to ensure that training outcomes exceed the sponsor's (OTDA's) expectations. Write learning objectives, produce training outlines, and write story board content. Translate technical information on NYS proprietary systems for end users through the development of dynamic and engaging training, including PowerPoint presentations, case scenarios, leader's guides, Quick Reference Guides, and e-learning modules for adult learners. Proofread and edit curriculum content. Monitor policy changes and revise curriculum accordingly. Miscellaneous activities: Provide technical assistance to DSS districts and OTDA. Compile and submit required documentation (e.g., attendance records, training reports, administrative documentation, etc.) in a timely manner. Perform other duties as assigned. Required Qualifications: Bachelor's degree in education, information systems, or a related field At least two years of experience in the development, implementation, and training delivery in Microsoft Word and PowerPoint to produce logical, comprehensive, and appealing, user-friendly learning tools. Working knowledge of adult learning principles and training methods Experience engaging and managing a classroom of adult learners with differing needs and abilities Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure Preferred Qualifications: Experience using Articulate Storyline, SnagIt, and Camtasia software Knowledge of human services-related assistance programs (e.g., SNAP, TA, HEAP, etc.) Exceptional verbal and written communication skills Proficiency using Windows and Microsoft Office applications Physical requirements: Ability to: Lift, move, and transport mobile computer lab Lift and carry up to 40 lbs. Travel Requirements: Upon reinstatement of classroom training, frequent travel throughout NYS may be required to provide training and offer technical assistance. This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding. Tue, 24 May 2022 11:17:56 CST Albany, NY 221