Listing of all available openings at The Research Foundation for The State University of New York http://rfhiring.com/ en-US Tue, 22 Oct 2024 05:56:27 CST http://rfhiring.com/jobDesc.asp?JobID=244 Title: Training Project Coordinator Location: NYC, New York FTE: Full Time - Annual Salary $77,000 - $79,000 ***This is to be posted internally; i.e., only current LEADS staff may apply. 100% funded by OTDA project T7 Job Summary: The Learning, Engagement, and Development Services (LEADS) at SUNY Buffalo State University is seeking to hire a Training Project Coordinator who will work on its NYS Office of Temporary and Disability Assistance (OTDA) Training and Staff Development (TSD) T7 contract to manage and monitor liaison and planning relationships between ICHP and OTDA. Responsibilities: This position entails the following tasks in addition to your current job duties: Provide day-to-day guidance and evaluation of staff. Provide project orientation and support to new staff. Participate in regular communication with the Senior Manager. Assist in the planning relationship between ICHP, the Senior Manager, and OTDA. Provide coordination of communications/information from Senior Manager to the training staff. Prepare written administrative reports such as quarterly summary narrative and quarterly spreadsheet of activities. Assist the Senior Manager in the effort certification process. Monitor policy application. Create and maintain positive and professional relationships. Other duties as assigned. Qualifications for the position: Required Qualifications: Minimum of three years of experience in the implementation, training, planning, or operation of a human services-related program, with an emphasis on SNAP, TA, transitional supports, technology, or related area. One or more years of experience coaching, directing, or supervising the work of others. Two or more years of experience in the development and delivery of training. Excellent written and verbal communication skills and strong attention to detail. Proficiency in the use of standard computer applications including, MS Office. Preferred Qualifications: Bachelor's degree in relevant field and at least one year of program or technology-related experience. Familiarity and or experience using Web conferencing technology (i.e., Zoom, WebEx). Physical requirements: Ability to: Move heavy boxes Independently carry A/V equipment and materials Arrange classroom furniture for training room set-up Ability to travel throughout New York City's five boroughs to deliver training, technical assistance, or attend meetings as needed. Travel Requirements: Possible frequent travel throughout NYC This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding. Tue, 15 Oct 2024 20:07:04 CST NYC, NY 244 http://rfhiring.com/jobDesc.asp?JobID=245 Title: Training and Data Specialist *Two open positions Location: NYC, New York FTE: Full Time Annual Salary $60,400 to $62,400 Scope of Responsibility: As per the duties listed below, the Training and Data Specialist provides training and technical assistance and carries out other activities associated with the OTDA project for Training Field-based Staff in NYC. Reporting Relationship: Reports to the T7 Training Project Coordinator. Job Duties: General testing of various systems changes to the Welfare Management System's (WMS) subsystems such as Eligibility, Undercare, External Budgeting, and/or Mass Re-budgeting; Writing systems specifications and test plans; Testing and debugging software changes made to WMS by the Office of Information Technology Services (ITS) staff; writing detailed computer problem logs for problems identified in testing software; Providing technical assistance to ITS as they implement those changes to WMS once debugged; Providing technical support to New York City's (NYC) Human Resources Administration (HRA) centers on WMS software issues; Assisting in identifying errors in case processing; developing responsive training to ensure corrective action of the identified training need; Developing case examples and initiating support procedures to maintain the training database; Assisting State staff with monitoring TANF/SNAP policy applications; Providing individual-level training and/or technical assistance to support implementation needs, case processing, and policy applications; in summary, providing overall, supportive training and technical assistance as needed; Timely submission of required documentation (e.g., quarterly reports, timesheets, performance appraisals, specified reports as directed, etc.); and Other duties as assigned by LEADS supervisor. Required Qualifications (Include education, experience and other requirements): Bachelor's degree in related field and at least one year of experience in the testing, training, or operation of a human services-related computer system, with a preferred emphasis on systems such as the Welfare Management System (WMS) OR Bachelor's degree in related field and at least two years of relevant experience providing technology training or related activities working within a large database environment Excellent writing, editing, and proofreading skills Excellent verbal and communication skills Demonstrated ability to work independently and in a team environment under supervision Strong organizational skills and the ability to effectively manage multiple tasks and deadlines Demonstrated proficiencies using Microsoft products, particularly MS Access, Excel, and Outlook Ability to work variable days to meet operational objectives of the project Ability to travel throughout New York City (Bronx, Brooklyn, Manhattan, Queens, and Staten Island) to deliver training, technical assistance, or attend meetings as needed Preferred Qualifications: Specific knowledge/experience in the delivery of social services programs such as TA, HEAP, or SNAP Experience working in or with a community-based organization, state, or county social services agency Familarity and experience using IBM Cognos Analytics (Reporting) Familiarity and experience using Web conferencing technology (i.e., Zoom, WebEx, MS Teams) Experience using Abode Acrobat Pro, including FrameMaker Physical requirements: Must be able to: Carry A/V equipment and materials independently; Arrange classroom furniture for training room set-up. Travel Requirements: Must have reliable transportation and availability to travel throughout New York City (Bronx, Brooklyn, Manhattan, Queens, and Staten Island) to deliver training, technical assistance, or attend meetings as needed. This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding. Tue, 15 Oct 2024 20:22:46 CST NYC, NY 245 http://rfhiring.com/jobDesc.asp?JobID=246 Title: Senior Training and Development Specialist/ Curriculum Developer (3 positions available) Location: Statewide, New York FTE: Full Time Annual Salary $68,000 - $70,000 Job Summary: The Institute for Community Health Promotion (ICHP) Learning, Engagement, and Development Services (ICHP/LEADS) at SUNY Buffalo State is seeking to hire a Senior Training and Development Specialist/Curriculum Developer to deliver statewide computer training and technical assistance on NYS-proprietary and non-proprietary applications to State and local district Social Services agency staff; design and develop curriculum, including PowerPoint presentations, quick-reference guides, distance learning modules, and computer-based trainings; and perform other duties as assigned. Training and related activities: Deliver high-quality instructor-led classroom sessions, one-on-one sessions, and virtual WebEx Classroom training to NYS Department of Social Services (DSS) and NYS Office of Temporary and Disability Assistance (OTDA) staff at various field locations, using mobile lab equipment for classroom sessions. Provide project orientation, training, and guidance to new staff. Ensure that all training materials and presentations adhere to NYS Branding Standards. Curriculum development and related activities: Conduct learning needs assessments to inform the process of developing up-to-date curriculum. Collaborate with colleagues, subject matter experts, and NYS staff to ensure that training outcomes exceed the sponsor's (OTDA's) expectations. Write learning objectives, produce training outlines, and write story board content. Translate technical information on NYS proprietary systems for end users through the development of dynamic and engaging training, including PowerPoint presentations, case scenarios, leader's guides, Quick Reference Guides, and e-learning modules for adult learners. Proofread and edit curriculum content. Monitor policy changes and revise curriculum accordingly. Miscellaneous activities: Provide technical assistance to DSS districts and OTDA. Compile and submit required documentation (e.g., attendance records, training reports, administrative documentation, etc.) in a timely manner. Perform other duties as assigned. Required Qualifications: Bachelor's degree in education, information systems, or a related field At least two years of experience in the development, implementation, and training delivery Proficiency in Microsoft Word and PowerPoint to produce logical, comprehensive, and appealing, user-friendly learning tools. Working knowledge of adult learning principles and training methods Experience engaging and managing a classroom of adult learners with differing needs and abilities Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure Preferred Qualifications: Experience using Articulate Storyline, SnagIt, and Camtasia software Knowledge of human services-related assistance programs (e.g., SNAP, TA, HEAP, etc.) Exceptional verbal and written communication skills Proficiency using Windows and Microsoft Office applications Physical requirements: Ability to: Lift, move, and transport mobile computer lab Lift and carry up to 40 lbs. Travel Requirements: Dependent on the amount of classroom training, which is likely to increase over time. The more classroom training that is reinstated, the more travel that will be required throughout NYS to provide training and offer technical assistance. This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer. Position open until filled: Only one document upload allowed in the system. The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding. Tue, 15 Oct 2024 20:36:31 CST Regional/Upstate , NY 246